
Our training facility is located in Old Town Alexandria, just steps from the King Street Metro station.

2007 Professional Development Courses
Calendar of Classes

All classes are held at our Alexandria office from 10 a.m. to 4 p.m.
and cost $550.

Monday	Tuesday	Wednesday	Thursday	Friday
February 2007 ►
5	6 The Write Stuff: Professional Business Writing	7	8	9 Avoiding Uncertainty: Effective Communication in the Workplace
12	13 Meeting and Exceeding Expectations: Delivering Outstanding Customer Service	14	15	16 The Front Line: Delivering Phenomenal Customer Service for Help Desk Professionals
19	20 Compelling your Audience: Effective Presentation Skills and Strategies	21	22	23 Lead, and They Shall Follow: Effective Leadership in the Professional Environment
26	27 Controlling the Variables: Time Management in the Workplace	28