
Our training facility is located in Old Town Alexandria, just steps from the King Street Metro station.

2007 Professional Development Courses
Calendar of Classes

All classes are held at our Alexandria office from 10 a.m. to 4 p.m.
and cost $550.

Monday	Tuesday	Wednesday	Thursday	Friday
◄ March 2007 ►
			1	2 The Write Stuff: Avoiding the Top 10 Mistakes in Business Writing
5	6 The Write Stuff: Professional Business Writing	7	8	9 Resolution Solutions: Conflict Analysis and Resolution in the Workplace
12	13 Avoiding Uncertainty: Effective Communication in the Workplace	14	15	16 Meeting and Exceeding Expectations: Delivering Outstanding Customer Service
19	20 Opening Your Eyes: Communicating in a Diverse Workplace	21	22	23 Resolution Solutions: Conflict Analysis and Resolution in the Workplace
26	27 The Write Stuff: Avoiding the Top 10 Mistakes in Business Writing	28	29	30 The Front Line: Delivering Phenomenal Customer Service for Help Desk Professionals