Language is our primary means of communication and most workers have dozens of communications each work day. As the workforce becomes increasingly diverse, in many instances these communications are with employees of differing racial, religious, ethnic and other demographic backgrounds. “The Power of Respectful Language,” helps learners avoid unintended offensive language by cultivating awareness of commonplace stereotypes, prejudice, and implicit biases in everyday communication. This workplace diversity training also educates learners on appropriate ways of expressing and communicating ideas while avoiding language that could offend people of different cultures.
- Overview the evolving face of the contemporary workforce.
- Overview the impact of communication on workplace community, collegiality and productivity.
- Identify areas where communication missteps may be made.
- Arm participants with tools and strategies for more effective communications.